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20pcs Mirror Black Cutlery 18/10 Stainless Steel Steak Knife Dinner Dessert Cake Forks Teaspoon Coffee Scoops Dinnerware Set

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Product information


20pcs/4-set

About Products services
If you have any problems with your purchase, please email us and we will respond in a timely manner
After receiving the items, if you have any problem contact us and we will solve the issue to your satisfaction

About Size
Steak/Dinner Knife Dimensions:
Length: 25.5cm / 9.87 inch

Dinner Spoon Dimensions:
Length: 22cm / 8.66 inch

Dinner Fork Dimensions:
Length: 21.5cm / 8.45 inch

Dessert Fork Dimensions:
Length: 20cm / 7.87 inch

Tea Spoon Dimensions:
Length: 19.5cm / 7.1 inch

About cleaning
Use neutral detergent to flush it, Pls never use strong alkaline or strong oxidizing chemicals wash them.After cleaning your flatware, Please make it dry and keep the tableware clean and dry.

Note:

-Clean them with neutral detergent. And please note never use strong alkaline or strong oxidizing chemicals wash them , such as baking soda, bleaching powder, sodium hypochlorite.
-Keep dry after cleaning
-Microwave oven is not recommended
-The artwort electroplate would not peel off, don't use sharp cleaning tool to wash them

SHIPPING

1. Shipping cost: Click “Shipping and payment” tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information.

2. Time in transit: Transit time varies with different shipping methods.

3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.

RETURN POLICY

If you want to exchange the items received, you must contact us within 3 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.

FEEDBACK

Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute. Thank you!

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Best Deals (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://dropdeals.in

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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