|Quality After-Sales Service|
30-day quality problem full refund
Within 30 days from the time you receive the package
if there is any quality problem with the product
we will full refund to you.
Quality After-Sales Service
30-day quality problem full refund Within 30 days from the time you receive the package if there is any quality problem with the product we will full refund to you.
Blade length: 175mm
Blade width: 75mm
Blade thickness: 4mm
Handle length: 125mm
Our knives are forged by hand and there may be errors in weight and size. Please understand!
We adhere to the spirit of artisans, inherit the 5,000-year culture of China,and insist on hand-made knives by traditional ancient methods.
Since the knife is completely hand-made using ancient Chinese methods, the blade may rust,but rust is not a quality problem. You don’t have to worry about it.Wash it with clean water after each use, and dry it.Apply a small amount of cooking oil to it,which can effectively prevent the knife from rusting.
purpose: Slice, cut meat, cut vegetables, not bone. Applicable people：Family use by men and women. characteristic：Each knife is hand-cut by the master over 10 minutes, very sharp Technology：Hand-forging in Chinese Ancient Law
Q: What is the supported payment method?
A: We support payment methods such as Alipay, credit card, bank card, etc. We do not support cash on delivery.
Q: When can you reply to me?
A: We will reply to you at 9:00 to 24:00 Beijing time.
Q: Is it wholesale?
A: Yes, we support wholesale goods. Because we are factory, we can give you the best price, the price is composed of ex-factory price and freight.
Q: Can I customize the knife? Can it be OEM?
A: Yes, we support customized goods. You just need to send us the sample drawing and size of the knife, we will customize it for you.
Q: What is a quality issue?
A: Blade edge roll mouth, cleft, notch, etc. are quality problems. Rusting is not a quality issue, this is an oxidized spot.
Q: What is your after-sales service?
A: Within 30 days from the time you receive the package, if there is any quality problem with the product, please contact us (station letter, phone, email, WeChat, etc.), we will full refund to you.We will use the best service to solve the problem for you until you are satisfied.